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Frequently Asked Questions

General

Think of Morgan’s Grocer as the entire store package (the business model and design), while Morgan’s Retail is the specific hardware inside the store (the CVU shelves) that creates the immersive experience.

The Shopping Experience

Every purchase you make at Morgan’s is tied to our zero-waste, zero-net-energy supply chain. By eliminating traditional retail waste and optimising delivery routes with AI, we generate carbon credits. These are automatically tracked in your app profile, allowing you to see the tangible environmental impact of your weekly shop.

Traditional supermarkets waste up to 30% of their stock through spoilage and overstocking. Because our stores are "product-less" and fulfilment is centralised and AI-driven, we only pick what is ordered. This, combined with our 100% recyclable store materials, ensures that nothing goes to waste and is sent to landfill.

Yes! Our stores utilise kinetic energy technology. Every step you take on our specially designed floors generates micro-amounts of electricity that help power the store’s lighting and climate control. Your walk truly powers the shop.

Technology & Privacy

We use your data exclusively to make your life easier. This includes remembering your dietary preferences (like gluten-free or low-sugar) and ensuring your "Refill Reminders" are accurate. We never sell your data to third parties, and we provide radical transparency so you can see exactly what info is being used.

Not at all. Our AI is a "helpful companion," not a surveillance tool. It focuses on practical benefits—like suggesting a cheaper, healthier swap for a product or helping you find an item in-store using Augmented Reality (AR) wayfinding.

Business & Partnerships

Yes. When you choose the Morgan's Grocer white-label solution, you get the full suite of Morgan’s Retail hardware (the CVUs) and MorgansTek software, all branded to your specific requirements.

By removing the need for vast on-shelf inventory, manual stocking, and traditional checkout staff, and by eliminating "shrinkage" (theft and waste), we’ve stripped away the most expensive parts of the retail model. Our proprietary "Retail Operating System" automates the friction, leaving only the profit.

We are currently focused on our landmark expansion of 600 stores in Saudi Arabia. However, our modular, 48-hour store setup enables us to scale into any territory. We are actively seeking retail and brand partners in the UK, the Americas, and across Asia.

Yes. MorgansTek is available as a modular SaaS platform. Whether you need AI-powered warehousing, a frictionless mobile commerce app, or ESG reporting tools, our technology is built to integrate with existing supply chains to drive efficiency and sustainability.

Morgan’s Holdings is a global technology and retail group dedicated to overturning a hundred years of retail stagnation. By blending frictionless AI, "product-less" showrooming, and zero-waste logistics, we’ve created a model that respects your time and the planet in equal measure.

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